Privacy Policy
North Kent Marshes Water Level Management Board (“the Board”) is committed to protecting personal data and respecting your privacy.
This Privacy Notice explains how we collect, use, and protect personal information when you contact us or use our website.
The Board processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 and is registered with the Information Commissioner’s Office (ICO) as a data controller.
Information we collect
We may collect personal information when you:
- contact us by email, telephone, or letter
- submit an enquiry through our website
- report a drainage issue or request information
- correspond with the Board in relation to our services.
The information we collect may include your name, contact details and any information you provide in your correspondence.
How we use your information
We use personal information in order to:
- respond to enquiries and provide information
- manage drainage matters and Board services
- maintain records of correspondence
- fulfil our statutory duties as a Water Level Management Board
Most personal data processed by the Board is processed under Article 6(1)(e) of the UK General Data Protection Regulation, which allows processing where it is necessary for the performance of a task carried out in the public interest or in the exercise of official authority.
Sharing information
Information may be shared with partner organisations, contractors, or public authorities where this is necessary for the Board to carry out its functions. This may include local authorities, the Environment Agency and professional contractors working on behalf of the Board.
How we protect your information
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or misuse.
Personal data is only retained for as long as necessary in accordance with our records
management policies.
Your rights
Under UK data protection law you have the right to:
- request access to personal data we hold about you
- request correction of inaccurate information
- request erasure of personal data in certain circumstances
- object to how your data is processed
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Contact us
If you have any questions about this Privacy Notice or how we handle personal data, please contact:
North Kent Marshes Water Level Management Board
13 Conqueror Court
Sittingbourne
ME10 5BH
Email: enquiries@northkentwlmb.org.uk
Tel: 01795 468000